Purchase Policy – No Refunds Allowed
Effective Date: [April 2024]

At Eleganza Event Venue, we appreciate your trust and strive to deliver services of the highest quality. Below is our purchase policy regarding refunds:

No Refunds Allowed: We understand that each client has unique needs and expectations when making a purchase. However, due to the nature of our services and our commitment to maintaining high-quality standards, Eleganza Event Venue® does not accept refunds for services once they have been booked and provided.

Service Review: We conduct thorough review and planning before delivering our services to ensure flawless execution. If you experience any issues with the service provided, please contact our customer service team within 10 business days so we can address and resolve the issue appropriately.

Changes to Reservations: Once a reservation is made and processed, we cannot make changes to the selected services or the reservation date. Please ensure you review your request carefully before completing the purchase.

Customer Support: We are here to assist you with any issues or concerns related to your purchase. Please contact our customer service team through the contact section on our website for support and guidance.

We appreciate your understanding and cooperation regarding our no-refund policy. We are committed to ensuring your satisfaction with every purchase and are available to address any questions or concerns you may have.

This purchase policy is subject to change without prior notice. We recommend periodically reviewing this page to stay informed about the latest updates.

Thank you for choosing Eleganza Event Venue.